Shopping guide on how to greet customers

Gladly accepted the request of customers, thank customers for their trust, a simple look at customer's request and under the condition of goods, boldly and decisively to help their selection. Shopping guide to help customers please select a trust, should seize the psychological, will be transferred to the trust Shopping guide goods. DnX 7 Pu Road Fashion Information

3, such as the customer is not satisfied with peers on how to resolve products? DnX 7 Pu Road Fashion Information

a, as will the two separate ideas to let partner try clothes, or colleagues to chat to the same class. DnX 7 Pu Road Fashion Information

b,mens silk pajamas, fellow customers do not agree with that understanding and respect, observe the customers attach to the companion opinion. If customers have a mind, the main push customers favorite products; such as peer opinion heavier weight, then the first win favor companions, and praise his vision, and to encourage customers to partner to customers looking for clothes. DnX 7 Pu Road Fashion Information

4, such as customers try not to express its look at how to do? DnX 7 Pu Road Fashion Information

To maintain the attitude of calm, peaceful and happy facial expressions, can not look bad or strong urge to buy. Customers can be persuaded to walk a few more to see several, do not blindly buy, so as not to buy unsatisfactory goods. Before leaving, tell the customer his name, to remind customers without the desired return. DnX 7 Pu Road Fashion Information

5, If customers use other branded goods when compared with the counter products how to do? DnX 7 Pu Road Fashion Information

a, like other branded goods have been traded, and resolutely not say it does not fit or is not good, positive tone, praising his vision applications, to encourage consumer confidence. Also described the advantages of this brand, highlighting the difference. DnX 7 Pu Road Fashion Information

b, as customers hesitated between the two products should be in praise of the brand, while highlighting the advantages of proper comment other brands, so customers will have a sense of trust, not a puff, but to give customers freedom of choice, it is can not deal can not be strong when the left or discredit other products, or customers easily cause resentment. DnX 7 Pu Road Fashion Information

6 counters in a moment how many people care, but to do? DnX 7 Pu Road Fashion Information

Working hours should be \This is your want, you first try, there are also other customers, something you call me. \Shopping guide people for a long time should try to stand where the widest perspective, taking into account all aspects, and more attention from the outside out whether there is entrainment of goods, may also request my colleagues to help take care of nearby. DnX 7 Pu Road Fashion Information

7, If customers do not try look at how to do? DnX 7 Pu Road Fashion Information

a, such that the customer has purchased desire, just to see when wandering randomly, not attitude of neglect, should take the initiative to welcome the customer, but not too warm, so as to avoid customer resentment. DnX 7 Pu Road Fashion Information

b, if customers choose not to seriously test should actively encourage customers to try on, suggesting that customers wore clothes look better than results, and the full description of goods advantage. DnX 7 Pu Road Fashion Information

8, such as knowing that customers can not wear, but how customer requirements try to do? DnX 7 Pu Road Fashion Information

Such customers often do not know who can not face their own situation, not thinking independently, not knowing for what, eyes closed, you can take some tips recommended by the relative fitness, such as the customer insisted on trial, can not refuse to say \; such case, may be appropriate to remind customers of special about these clothes. - Such as the silk fabric is not too fit. Results are not satisfied with the opportunity to try the method by comparing the ingenious recommend other models, try to encourage it to continue. DnX 7 Pu Road Fashion Information

9, try and see if customers are not buying many times, come again Shiyou test or are looking at how to deal with? DnX 7 Pu Road Fashion Information

Means that many times a certain interest to see if another try or look at opportunities that are traded, in which case try to be warm and thoughtful help or watch, while detailed introduction to the entire service, as usual, not to mention customer test without buying, pretended not to know, that kind introduction, appropriate praise to encourage their purchase. DnX 7 Pu Road Fashion Information

10, such as the effect of really bad customer tried, but to seek the advice Shopping guide how to do? DnX 7 Pu Road Fashion Information

Do not go against the fact that too much praise, easily lead to distrust. Do not use too much attitude when evaluating a distinctive language, pay attention to talk sense of proportion, telling customers the kind of her to wear more appropriate clothing, such clothing is not the most suitable for her. Do not categorically say not good, so as not to damage self-esteem customers. DnX 7 Pu Road Fashion Information

11, such as customer shopping in the two commodities could not decide how to do the time? DnX 7 Pu Road Fashion Information

a, when customers in a dilemma when two products, customers should be observed to determine their purchasing power, as identified as a strength of customers, may also merit praise two goods, and that is very suitable for her, but effect is different, as far as possible contributed to the two document transactions. DnX 7 Pu Road Fashion Information

b, such that the strength of the general customers should see their preferences, customers Which is more like it, and resolutely determine, said: \to avoid the customers were undecided, and turned not to buy too much to consider. DnX 7 Pu Road Fashion Information

12, such as customers try on their behalf, please Shopping guide how to do? DnX 7 Pu Road Fashion Information

If this garment is not suitable for them, they can not find clothes for this and other Shopping guide, to show the same clothes worn in different humans, the effect is very different, I can try it for you, make a comparison, but I do not fit to wear this, do not have your good test results. DnX 7 Pu Road Fashion Information

13, how and customers can buy a successful transaction? DnX 7 Pu Road Fashion Information

Advantage of the full description of goods, according to try effect, and praised its unique place, and let the customers feel they no longer have to miss the opportunity, such as the one yard is only one, end of the event to restore the original price, manufacturers have stock-out. DnX 7 Pu Road Fashion Information

14, customers shopping anyone to do? DnX 7 Pu Road Fashion Information

Customers shopping give it away, the situation should take the initiative to ask the person, such as age, height, etc., to help customers choose the right size, style, and must take the initiative to remind customers save good shopping vouchers, maintaining merchandise was, color, size are not satisfied can return swap. Introduce goods, such as convenience may also encourage customers to try on his behalf, such as the large amount of shopping, take the initiative to suggest their VIP card processing, packaging, and customers should feel more carefully. DnX 7 Pu Road Fashion Information

15, if a potential buyers, while a return into the counter to consumers how to do? DnX 7 Pu Road Fashion Information

a, staffed case, two separate, select a clerk from the dressing room where reception return customers, customers placing orders with another reception. DnX 7 Pu Road Fashion Information

b, where staff are not adequate, can not neglect the customers return, can politely ask the customer returns a moment, entertain customers placing orders, as customers try on there schedule to return customers. DnX 7 Pu Road Fashion Information

16, such as the requirement of customers to ensure product quality and how to do an oral? DnX 7 Pu Road Fashion Information

Do not do certainty, commitment warranties, avoid saying \DnX 7 Pu Road Fashion Information

17, the customer not to purchase small-ticket duty to save it? DnX 7 Pu Road Fashion Information

Principles: to remind the customers away, such as: Mr. (Ms.) This is your receipt it, please, when customers refuse to say \You Yehao solution. \Such as the forgotten obligation to save, not allowed to withdraw without permission. DnX 7 Pu Road Fashion Information

18, such as when customers try on merchandise, or hampering dirty how to do? DnX 7 Pu Road Fashion Information

a, try to remind the customer care before, pay attention to language skills, not to cause customer resentment. Indeed broke as satisfied after the treatment does not affect the re-sale of as much as possible themselves. DnX 7 Pu Road Fashion Information

b, such as the extent of the damage has affected the re-sale, customers may notice the clothing needs of maintenance, communication with customers to resolve maintenance costs. DnX 7 Pu Road Fashion Information

c, If customers do not want to pay the maintenance costs, less expensive, if the customer purchased a certain amount of other clothing. This matter to the customer that they will try to fully resolve and we can not solve the re-ask the manager to resolve. Customers feel that we are to solve the problem for her. DnX 7 Pu Road Fashion Information